WhatsApp Business API Setup Guide

WhatsApp Business API lets you automate conversations, integrate with CRM systems, and handle thousands of messages at scale.

API vs Business App

Requirements

Before you start, you need:

• A registered business with website
• Facebook Business Manager account
• Phone number not on WhatsApp
• A platform like Waply (or developer resources)

Quick Setup with Waply

The fastest way to get WhatsApp API running:

1. Sign up at waply.io
2. Go to Settings > Integrations
3. Click Install on WhatsApp
4. Login with Facebook and select your business
5. Verify with OTP - Done!

📖 Step-by-step guide: How to Connect WhatsApp to Waply

API Access

Need custom integrations? After installing WhatsApp:

1. Go to Settings > API
2. Generate your API Key
3. Use our RESTful endpoints

curl -X POST https://api.waply.io/v1/messages \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -d '{"to": "+1234567890", "text": "Hello!"}'

Pricing

WhatsApp uses conversation-based pricing:

Message Templates

For outbound messages, you need approved templates:

Hi {{1}}, your order #{{2}} is confirmed!
Delivery: {{3}}
Track: {{4}}

Tips:

• Keep it short and clear
• Add opt-out for marketing
• Use personalization

Best Practices

Do:

• Get explicit opt-in consent
• Respect time zones
• Respond quickly

Don't:

• Spam customers
• Send unsolicited marketing
• Ignore unsubscribe requests

Common Issues

Get Started

1. Sign up for Waply
2. Connect WhatsApp
3. Start messaging!

Ready to get started? Book a demo to see it in action.